Percepciones de la interacción y la comunicación en el trabajo colaborativo con TIC, comparativa de los alumnos licenciatura en Comunicación y Periodismo y de la licenciatura en Desarrollo local de la Universidad Autónoma de Querétaro.

Abstract

The objective of the present work was to know the way in which the communication processes and thedigital tools used by the students of the Degree in Communication and Journalism and Local Development of the Autonomous University of Querétaro in Mexico, work collaboratively. Through two focus groups with students of different semesters,two dimensionsof collaboration were investigated: communication and dialogue through the use of technological tools. It was found that there are difficulties in communicating and talking when they work collaboratively, they do not know how to do it; and thosetechnological tools make this process more difficult. On the other hand, the lack of infrastructure in rural areas complicates the use of technologies to collaborate, which deprives some of this experience. Based on the results, it is concluded that educational institutions should support the adoption of didactic strategies that allow the development and evaluation of collaborative skills that generate a true dialogue that strengthens collaborative learning activities regardless of whether the technological toolsare used or not. The role of universities and the government in the coverage of the infrastructure for the use of the internet is important.